Shipping Policy

Last Updated: August 30, 2026

Thank you for shopping with Crovik.

This Shipping Policy explains our order processing times, shipping charges, and delivery practices.

Processing Time

Orders are generally processed, packed, and prepared for shipment within:

1–3 Business Days

Business days generally exclude weekends and applicable public holidays.

Please note that order processing time is separate from the time the shipping carrier takes to deliver your package.

Shipping Rates

Our standard shipping rates are:

I have intentionally written “Below $39.99” rather than "$0–$39.99" because you stated that orders meeting $39.99 qualify for free shipping. This prevents conflicting information at exactly $39.99.

Delivery Time

Delivery times vary depending on the destination country or region.

Delivery may also be affected by:

• Shipping carrier
• Customs processing
• Local delivery conditions
• Public holidays
• Weather conditions
• Transportation disruptions
• Other circumstances outside our reasonable control

Because delivery conditions differ by country, Crovik does not guarantee one fixed delivery timeframe for all destinations.

Any delivery date displayed by a carrier or at checkout should generally be regarded as an estimate unless expressly stated otherwise.

Tracking Information

When tracking information is available, it will be provided after your order has shipped.

Please allow some time for carrier systems to begin displaying tracking updates after the tracking number has been created.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If you notice an error after placing your order, please contact:

kelsie85gh6@gmail.com

We will make reasonable efforts to correct the information before shipment, but changes cannot be guaranteed after fulfillment has begun.

Delayed Packages

Occasional delays can occur because of carriers, customs, weather, holidays, or other circumstances beyond our reasonable control.

If your tracking has not updated for an extended period, contact us with your order number and we will review the available shipping information.

Lost Packages

If you believe your package has been lost in transit, please contact us with your order number.

We will review the tracking information and assist with the appropriate next steps.

Packages Marked Delivered

If tracking shows your package as delivered but you cannot locate it, please check the delivery area, household members, neighbors where appropriate, and contact the local carrier.

If you still need assistance, contact Crovik Customer Service.

Returned or Undeliverable Packages

Packages can sometimes be returned because of an incorrect or incomplete address, refused delivery, failure to collect a package, or unsuccessful delivery attempts.

If your package is returned to sender, contact us so we can review the available options.

Additional shipping fees may apply for reshipment where a failed delivery was caused by inaccurate customer-provided information.

International Shipping

Available countries and shipping options are displayed during checkout.

Customers are responsible for ensuring that products ordered through Crovik are permitted to be imported into their destination country.

Any customs duties, taxes, or import-related charges will be handled according to applicable destination requirements and any information displayed during checkout.

Questions About Shipping

Contact:

Crovik
Website: crovik.shop
Email: kelsie85gh6@gmail.com

Shopify Payments specifically evaluates whether merchants fulfill orders within their advertised timeframes, so keep the 1–3 business day processing statement only if you can consistently meet it.